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Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458

Other assets: security-conscious manager:

Property Security: Threats to Asset Security External Threats (continued….)

Hang all artwork in lobbies & guest rooms with lock-down style hangers

Avoid placing valuable decorations & décor pieces in areas where they can be easily taken by guests

Train room attendants to alert management if excessive amounts of in-room items go missing from stay-over rooms

Bolt televisions securely to guestroom furniture

Train all employees to be alert regarding loss of hotel property & to report any suspicious activity

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