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Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458

Employee theft of hand tools and supplies

Implementing a sign-in/sign-out program for tools

Misstating mileage traveled, clients entertained, or sales trips taken

Hotel suppliers such as silverware and glassware taken by guests

Employees accepting kickbacks from vendors  or by purchasing, then stealing, food and beverage items intended for the hotel

Food & Beverage

Property Security: Threats to Asset Security Department-Specific Threats to Asset Security

Sales & Marketing

Maintenance & Engineering

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