Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458
Facility Engineering & Maintenance
Local law enforcement officials can provide no-cost safety and security training for employees.
Training employees to 1) ensure guest safety, 2) work safely, and 3) assist hotel’s security efforts.
Employee safety training is an ongoing process
Guest safety and hotel security is the responsibility of every manager, supervisor, & employee of the hotel.
Personal Safety: Staffing for Security
Operation of Safety & Security Committee
Employee safety training
Local law enforcement