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Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458

All hotels should document their safety and security related efforts!

Personal Safety: Documenting Safety Efforts

Prepare & complete MOD checklists for each critical area of hotel

-

Appropriate frequency, content and number of checklist

 should be determined

Incident reports listing the “who, what, where, and how” should be filed and maintained

Document minutes from safety and security committee meetings, general staff meeting’s notes relevant to safety issues, records of employee training related to safety and security, and safety seminars attended by employees

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