Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458
All hotels should document their safety and security related efforts!
Personal Safety: Documenting Safety Efforts
Prepare & complete MOD checklists for each critical area of hotel
Appropriate frequency, content and number of checklist
should be determined
Incident reports listing the “who, what, where, and how” should be filed and maintained
Document minutes from safety and security committee meetings, general staff meeting’s notes relevant to safety issues, records of employee training related to safety and security, and safety seminars attended by employees