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BALA  Strategic Plan 2010- 2015

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Strategic Aspiration Statement & Intent

BALA   was formed  with overriding objective  of  contributing towards  the establishment  of  a strong  democratic and development local governance in Botswana.

The specific objective were to:

1.

Promote Local governance

2.

Provide advice to local authorities.

3.

Provide training to members.

4.

Provide opportunities for discussing issues of common interest

5.

Formulate policies on issues affecting local government

6.

Collaborate and engage in dialogue with central government

7.

Build Partnerships,  net works and coalitions with strategic organisations locally,  regionally and internationally.

1.

To  increase our revenue base  to achieve a threshold of P15 million by year 2011/12 and increase further to P46 Million  by  year 2015

2.

To  facilitate the  development of  a Robust Local Governance in Botswana

Organisational Efficiency & Effectiveness

Financial Sustainability

Marketing &Communication Proficiency

1

2

3

Vision: “To be  a  model  of excellence in  the promotion of local governance ”

Mission: To  enhance Good Governance  through Local Democracy and the provision of Cost Effective  Quality Services to Our Stakeholders

MANDATE

CRITICAL SUCCESS FACTORS

STRATEGIC INTENT

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ServiceExcellence

Weshallconductourbusinesswithahighdegreeofhonestyandintegrityatalltimes

Integrity

Weshallstrivetoexceedcustomerexpectationsatalltimes

CustomerSatisfaction

Wewillbeaccountableforallouractionstoourcustomersandstakeholders

Accountability

Weshallupholdtheprinciplesconsultationanddialoguewithallourstakeholdersonallpolicyissuesthataffectthem

Consultation

Weshallgiveourcustomersserviceofexceptionalqualityatalltimesduringourinteractionswiththem

CORE VALUES

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