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BALAStrategicPlan225

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ServiceExcellence

Weshallconductourbusinesswithahighdegreeofhonestyandintegrityatalltimes

Integrity

Weshallstrivetoexceedcustomerexpectationsatalltimes

CustomerSatisfaction

Wewillbeaccountableforallouractionstoourcustomersandstakeholders

Accountability

Weshallupholdtheprinciplesconsultationanddialoguewithallourstakeholdersonallpolicyissuesthataffectthem

Consultation

Weshallgiveourcustomersserviceofexceptionalqualityatalltimesduringourinteractionswiththem

CORE VALUES

SWOT Analysis Impact – External Opportunities and Threats

External Opportunities

Current Impact

Analysis

External Threats

Current Impact

Analysis

Stable Political Environment

High Impact

Botswana Political environment is very stable and conducive for economic and social development

Political Division

Severe Impact

BALA  memberships spans across the political divided

Investment Partners

Medium Impact

There are investment partners waiting to partner with BALA on a number of project such as  Palapye plot Project

Inflation

Medium Impact

.The rising inflation makes access to funding more difficult for BALA

Investment Climate

High Impact

Botswana has a very good investment climate for both local and international investors

Global Recession

Severe Impact

World Recessions has resulted in budgetary constraints for donor agencies

Recognition under  the act

High Impact

BALA is already recognised by the Local Government Act

Dependency on government funding

Severe

Impact

Over dependency on government support makes  reduces the autonomy  of organization to undertake some of the initiatives and action programs

Access to Donor Funding

Medium Impact

High Impact

There exists for BALA some immediate opportunities that could leverage the organisation and its profitability. Likewise there also exists some threats that could encroach on  BALA’s potential target base.

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