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CorporateStrategicPlan - page 31 / 34

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STRATEGIC GOALS

STRATEGIC OBJECTIVES

ACTIVITIES

Output

Outcome

Customer Satisfaction

Conduct surveys

One every three years

CSI – 70%

Awareness

Local Democracy Workshops

16 councils covered in 7  workshops per year

Increase voter turnover

Voters understanding of local democracy

Level of inclusiveness & participation in development process

Transparency

Transparent budgeting

Tariffs models

Citizen report

Information & Communication

Participation

Ownership & willingness to pay for services

Policy Advocacy

Participatory Budgeting workshops

Election monitoring

Develop observer manual

Decentralisation

Workshops in gender & HIV/AIDS

Dialogue with Parliamentarians on legislation and Policy Issues.

No of workshops 16/year

No of elections monitoring -26/5 years

In place in 2 years.

No of workshops – 16

No of  workshops - 5

No of session – 2 per year.

Ownership of budget

Free and Fair  Elections

In place in 2 years.

Free & Fair Elections

Effective local governance

Gender Mainstream programs

Support & Collaboration/ parliamentary select committee on local governance.

Local Economic Development

Creation of Enabling Environment

B.E. E. Surveys

LED Round Table

LED Strategies developed in Councils.

No of  Councils -16

No  of  Round Tables -64

No of Councils-16

Conducive investment climate

STAKEHOLDER & MARKET PERSPECTIVE  

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