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Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009

Module 3: IT Leadership

Volkswagen of America

Scarce IT resources

Implementation of IT project prioritization process

Aim to align IT activities with business strategy

Pressure from businesses to bypass prioritization process

Explore justifications for process

Explore justifications for exceptions

Examine CIO’s response

What can we learn from this case

Understand factors that affect project delivery and how IT leaders can better manage them

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