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DHSChild and Youth Mental Health Service Redesign Demonstration Projects

Performance monitoring and project evaluation

Consistent with the intent for collaboration between the department and the successful consortia in the development of the demonstration projects, the Mental Health and Drugs Division will contract an independent evaluation early in the project timelines that will assist planning in outcome measurement and project monitoring. A framework for both formative and summative evaluation will also be established early that will assist consortia in project design. The formative evaluation will provide regular feedback and enable project monitoring and realignment as implementation progresses.

An evaluation framework, including a minimum data set and key performance indicators, will be developed in collaboration with the successful consortia and the Statewide Advisory Group and will be important in monitoring the scope and effectiveness of reforms.

The framework will wherever possible draw upon existing data collection processes (for example, RAPID, ADIS, VAED, VEMD) to minimise the data collection burden. Measures will take into account overall levels of service output, service effectiveness and system change.

The reform action plan will require population of a range of measures across a number of domains:

Service outputs: age cohorts served, direct care, consultation and education and training activities, service throughput and quality, (for example, increased numbers of clients assessed and treated, relapse/readmission rates, diversity of problems seen; and levels of impairment) .

Types of intervention, for example, individual or group therapy; family education and support.

Service effectiveness: individual outcomes, client and family satisfaction.

System development: service location (numbers of clients assessed and treated in non-clinical settings including primary care settings, schools, supported housing, refuges), patterns of demand and referral, joint or shared care arrangements, breadth of consultation and supports provided, uptake of mental health MBS items.

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