Procuring, Managing, and Evaluating the Performance of Contracted TMC Services
Organization and management structure; and
Different business model options are available for a TMC depending on which organizational/functional structure is selected in order to best meet the needs of the agency(ies). The TMC business model is developed around the combination of:
Geographic coverage (single, multiple, regional, and statewide jurisdictions), which depends on the transportation management needs of the area:
Single jurisdiction is typically limited to political boundaries of owning jurisdiction; likely to coordinate with other TMCs but still have a fairly limited focus.
Multiple jurisdictions can cover greater areas without consideration of political boundaries; TMCs are typically larger than single jurisdiction TMCs and provide a more coordinated approach to traffic management.
Regional jurisdictions encompass facilities outside the metropolitan area to include urban, suburban, and rural facilities, allowing the entire transportation network to be managed in an integrated fashion.
Statewide jurisdictions are typically managed by state departments of transportation; may have collection of multiple state agencies; levels of centralized control can include ITS devices in rural facilities and those in areas without their own TMCs.
Number and types of partner agencies (single and multiple agencies; departments of transportation, public works, and public safety):
Single transportation agency control typically limited to a given city or county; multiple transportation agency control when covering a larger geographic or metropolitan area.
Multiple agencies share common facilities, jurisdictional area, and incident response goals.
Operating mechanism (staffing and operations plans):
Originally staffed by owning jurisdictions, but as complexity and size increased, specialized disciplines came to be needed that were normally found outside
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