X hits on this document

358 views

0 shares

0 downloads

0 comments

3 / 99

1.  Report No

FHWA-HOP-10-XXXXX.

2.  Government Accession No.

3.  Recipient's Catalog No.

4.  Title and Subtitle

Procuring, managing, and evaluating the performance of contracted tmc services

5.  Report Date

November 2009

6.  Performing Organization Code

7.  Author(s)

Kevin Balke, Ingrid Birenbaum, Robert Brydia, Christopher Poe, Ed Seymour

8.  Performing Organization Report No.

476140-00001

9.  Performing Organization Name and Address

Texas Transportation Institute

The Texas A&M University System

College Station, Texas 77843-3135

10.  Work Unit No. (TRAIS)

11.  Contract or Grant No.

600112-3

12.  Sponsoring Agency Name and Address

Federal Highway Administration

Office of Operations

1200 New Jersey Avenue, S.E.

Washington, DC  20590

13.  Type of Report and Period Covered

14.  Sponsoring Agency Code

15.  Supplementary Notes

Project performed under subcontract to Battelle and in cooperation with PBS&J.

16.  Abstract

This report provides guidelines for procuring, managing and evaluating the performance of contract TMC services.  The purpose of this project was to develop a comprehensive technical document that provides guidance and recommended practice to managers, planners, and operators of transportation management centers (TMCs) in making decisions related to outsourcing portions, or the entirety, of their operation to private contractors.  Types of outsourcing examined include TMC operations staff, IT / networking support, maintenance of field devices, and service patrols.

17.  Key Words

Traffic Management, Operations, TMC Staffing, Outsourcing

18.  Distribution Statement

No restrictions.  This document is available to the public through NTIS:

National Technical Information Service

Springfield, Virginia 22161

http://www.ntis.gov

19.  Security Classif.(of this report)

Unclassified

20.  Security Classif.(of this page)

Unclassified

21.  No. of Pages

345

22.  Price

Form DOT F 1700.7 (8-72)Reproduction of completed page authorized

Document info
Document views358
Page views358
Page last viewedWed Jan 18 04:15:10 UTC 2017
Pages99
Paragraphs2196
Words29363

Comments