1. Report No
2. Government Accession No.
3. Recipient's Catalog No.
4. Title and Subtitle
Procuring, managing, and evaluating the performance of contracted tmc services
5. Report Date
6. Performing Organization Code
Kevin Balke, Ingrid Birenbaum, Robert Brydia, Christopher Poe, Ed Seymour
8. Performing Organization Report No.
9. Performing Organization Name and Address
Texas Transportation Institute
The Texas A&M University System
College Station, Texas 77843-3135
10. Work Unit No. (TRAIS)
11. Contract or Grant No.
12. Sponsoring Agency Name and Address
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, S.E.
Washington, DC 20590
13. Type of Report and Period Covered
14. Sponsoring Agency Code
15. Supplementary Notes
Project performed under subcontract to Battelle and in cooperation with PBS&J.
This report provides guidelines for procuring, managing and evaluating the performance of contract TMC services. The purpose of this project was to develop a comprehensive technical document that provides guidance and recommended practice to managers, planners, and operators of transportation management centers (TMCs) in making decisions related to outsourcing portions, or the entirety, of their operation to private contractors. Types of outsourcing examined include TMC operations staff, IT / networking support, maintenance of field devices, and service patrols.
17. Key Words
Traffic Management, Operations, TMC Staffing, Outsourcing
18. Distribution Statement
No restrictions. This document is available to the public through NTIS:
National Technical Information Service
Springfield, Virginia 22161
19. Security Classif.(of this report)
20. Security Classif.(of this page)
21. No. of Pages
Form DOT F 1700.7 (8-72)Reproduction of completed page authorized