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Line of Business Domain

LOBs must have day-to-day control of their destiny.

Business Domain

Process Owners:

Respond to Enterprise Program Management (top) and user feedback (bottom)

Cross Lines of Business

Drive applications agenda

Users:

Provides feedback to process owners

Taps Help Desk for resolution

Receives continuous training from applications domain.

Finance

Sales

Logistics

Enterprise Program Management

Production

Users

Continuous Education

Users

Users

Users

Integration Management

(Functional, Cross-Application)

Custom Applications

Software Configuration & Support

Help Desk

Production Control/Change Management

Integration Management (Technical)

Process Owners

Applications

agenda

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