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Obtaining your exam results

You may receive a score report immediately after taking an exam. If you write a beta exam, score reports will be sent to you following analysis and scoring of the beta exam (approximately 12-14 weeks).

If you do not pass the exam, your score report may include feedback that will allow you to focus your studying before attempting the exam again. If you are interested in taking a BlackBerry Training course, please refer to “How do I get training?” on page 11.

Note: It is recommended that you keep copies of score reports for your records.

Viewing your certification results

Upon completion of your first exam, you will receive an email message with the information needed to acti- vate your account and view your BlackBerry certification profile, history, and status. The BlackBerry Certifi- cation credential manager can be accessed at www.blackberry.com/mycert.

Results are generally imported within 72 hours of exam completion, however in some cases it may take up to one week before results are accessible through the credential manager.

Once your results have been posted to the credential manager, you will be able to monitor your progress toward the completion of all BlackBerry Certification Programs.

What to expect while writing a BlackBerry certification exam

All exams are closed-book exams; you are not allowed to bring books or any other materials into the testing room. The test center will provide you with an erasable noteboard and marker for use during the exam, but you must return these materials to the Prometric test center administrator at the end of your exam in order to receive your score report.

On the day of your exam, make sure that you arrive at the test center 15 minutes early. When you arrive, the test center will inform you of how much time you should expect to spend to complete all steps necessary for testing.

Note: If you arrive more than 15 minutes after the scheduled appointment time, you will not be allowed to write the exam and you will not receive a refund.

If you do not show up to write a scheduled exam, you will not receive a refund.

Before taking the exam, you will be required to show two forms of identification.

Live exams (not beta) are computer-delivered, consisting of 60-70 multiple-choice questions. You will have 90 minutes to complete the exam. Printed results will be given to you at the testing center

BlackBerry Certification Program Guide - Version 1 RIM STRICTLY CONFIDENTIAL

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