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immediately after you complete the exam. For more information on beta exams, please refer to “Beta ex- ams” on page 17.

Currently, BlackBerry certification exams are only available in English.

There will be no refunds given in the following situations:

  • Failure to show up for an exam

  • More than 15 minutes late and refused admission

  • Cancelling the scheduled appointment less than 24 hours prior to the scheduled time

What to expect if you pass a BlackBerry certification exam

When you pass an exam, the testing center will send your name and results to BlackBerry Certification Pro- gram administrators. Your test results are entered into the BlackBerry Certification credential management database. A unique BlackBerry Certification Program ID (BCPID) is created for first time candidates, and test results are linked to the profile and previous exam results.

Once you have completed all certification requirements (including multiple exams if required), you will be provided with instructions on how to retrieve and download a free electronic copy of your certificate. You will also have the option of requesting a paper copy of your certificate, at a cost to be borne by you. Should you choose a paper certificate, it will be processed and shipped via postal mail to the address provided in your profile, and should arrive in eight to ten weeks. You will also be given access to a logo representing your certification achievement via the BlackBerry Certification credential manager. Guidelines for the usage of BlackBerry Certification Program logos will also be provided.

Note: It is important that your profile information in the BlackBerry Certification credential manager is kept up to date to ensure prompt delivery of your welcome package.

Your name will also be added to our BlackBerry Certification Program mailing list to receive special an- nouncements and information throughout the year.

What happens if you fail a BlackBerry certification exam

If you fail an exam, or are asked to rewrite it, you will be required to wait a certain amount of time before at- tempting it again. Please see the “Exam Retake Policy” on page 16.

Review the objectives in the exam guide again and consider taking training as needed based on your com- fort level with all the objectives.

Note: If you would like to dispute the status of an exam, please email certification@blackberry.com.

BlackBerry Certification Program Guide - Version 1 RIM STRICTLY CONFIDENTIAL

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