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Computer Reservation System (CRS)

What is a reservation?

In airline terminology, a reservation is a journey where seats have been blocked, but the purchase is not complete.  It is the process of blocking space in a particular airline for a passenger.  In the process, the passenger’s name, destination, date of travel, and other crucial information is taken into consideration.

A sample PNR as seen on the CRS:

A Computer Reservation System (CRS) is the primary reference of the travel professional.  A CRS is a storehouse of information on fares, flight schedules, railroads, cruises, world weather, international documentation, and travel advisories.  A CRS is also known as a Global Distribution System (GDS).

Objectives

After completing this module, you will be able to:

Define a Computer Reservation System (CRS).

Identify the different types of Computer Reservation Systems (CRSs).

Define SELEX Exception Automation.

Introduction To Travel18 of 57

Concepts and TerminologyConfidential, TRX Inc.7 November 2007

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