Airline policies are guidelines with respect to booking and service information, airline agreements, passenger programs, passenger-related issues, ticket types, fare information, refund information, travel packages, and so on.
After completing this module, you will be able to:
Define frequent flyer programs.
Define travel considerations for children and infants, pets, and special requirements.
Identify security, check-in, and baggage policies.
Identify Passenger Type Codes (PTCs).
Identify the types of tickets.
Identify fares and Fare Basis Codes.
Define voids, exchanges, and refunds.
Define LTA / PTA / MCO.
Define packages and schedule changes.
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Concepts and TerminologyConfidential, TRX Inc.7 November 2007