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Ticketed Itinerary

A reservation is an itinerary where seats have been blocked, but the purchase is not complete.

A ticketed itinerary is a reservation that has been purchased and ticketed.

Note: Canceling an itinerary is the releasing of blocked or purchased space in an itinerary.


Lost Ticket Application (LTA):  Passengers who lose their tickets and wish to obtain a refund must complete a Lost Ticket Application (LTA), which may be obtained at any Airport Ticket Counter, City Ticket Office or by calling the airline’s Passenger Refund Department.  The LTA must be received by the airline within 12 months after the date of issuance of the lost ticket.  To verify that the ticket has not been used, Lost Ticket Applications are subject to a holding period of up to 90 days before the refund is processed.  Refunds of lost tickets are subject to a USD $100.00 processing fee.

Prepaid Ticket Advice (PTA): You use a Prepaid Ticket Advice (PTA) when you purchase a ticket on behalf of someone who needs to pick it up at an airport or somewhere other than the place of purchase.  If you issue it for a journey that commences outside an agency’s home country, it involves two currencies.  PTAs detail passenger travel data, form of payment, and sponsor information.  It is an ARC document used to pay for a ticket in one city that is to be issued and picked up in another city.  This would be used when the itinerary does not permit the issuance of an electronic ticket.  Most airlines charge a $100.00 fee to issue a prepaid ticket.

Miscellaneous Charges Order (MCO): A Miscellaneous Charges Order (MCO) is an ARC-accountable document that records charges when standard ticket stock cannot be used.  Issued by an agent or airline as proof of payment for accommodations, ground transportation, or special services, or as a credit toward future air transportation.  TRX mainly uses the MCO as travel voucher for exchange differentials.  An MCO is alternatively termed as a Multi Purpose Document (MPD).

Introduction To Travel44 of 57

Concepts and TerminologyConfidential, TRX Inc.7 November 2007

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