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Gateway Installation and Support Guide

Appendix B: Indicator and Status Lights

The gateway has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the POWER, BROADBAND LINK, and LOCAL NETWORK lights.

Power light OFF Blinking green Solid green Solid red

Operating state The gateway is not getting power. The gateway is booting up. Power is on. System error. Contact Technical Support.

Broadband Link light OFF

Operating state

No broadband signal is present. The gateway is not plugged into a power outlet, or the gateway is not physically connected to your broadband service.

Blinking orange

The gateway is attempting to establish a physical broadband connection.

Solid red Solid orange

The gateway has not detected a broadband signal.

The gateway has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider, or has not yet been configured.

Blinking green

The gateway is attempting to establish a connection to your broadband service(s).

Solid green Local Network light OFF

The gateway is fully connected to your broadband service(s). Operating state

The gateway is not plugged into a power outlet, computer, or hub by way of HomePNA1 , USB, Ethernet, or Wireless.

ON

The gateway is connected to a computer or hub by way of HomePNA, USB, Ethernet, or Wireless.

1.The 2Wire 170 gateway does not include HomePNA.

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