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Using PM Framework and PM Viewer

This chapter describes how to use the Performance Management Framework and the Performance Management Viewer. Managers using PM Framework and PM Viewer can:

Identify relevant performance measures for their industry

Set and monitor strategic and tactical targets and tolerance ranges for performance measures

Schedule and request notice of and launch automatic workflows to act on performance measures that fall out-of-tolerance.

Users can leverage PM Viewer to:

Track their performance measures or generic business performance metrics through reports and through portlets

Schedule their reports to run at a certain frequency Display their performance data in a graphical or tabular format

Using PM Framework and PM Viewer

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