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Overview of Defining Performance Measures

Overview of Defining Performance Measures

To define performance measures, two different user groups are involved.

Administrators are responsible for setting up new performance measures, setting dimension level security, and scheduling alerts. Administrators must have some functional knowledge of the PM Framework.

Users are responsible for setting targets for performance measures, setting up portlets, and requesting alerts. Users do not require previous knowledge of the PM Framework, because the application is self-service and includes instructional text.

To define a PM Framework, the following steps must be performed in the order listed in the table below. Note that both users (administrator and end user) are involved in defining a new performance measure. The table below indicates which user must perform each step.

1

Creating Target Function Fields for New Performance Measures (Optional)

Administrator

2

Creating Corrective Action Workflows for New Performance Measures (Optional)

Administrator

3

Defining New Performance Measures

Administrator

4

Registering the Performance Measure in the Application Developer Common Module

Administrator

Table 3–1

PM Framework Set Up Steps by User

Set Up Step Creating New Performance Measures (optional)

Performed by ..

Administrator

Administrator User Administrator

User

5

6 7 8

9

Setting Up Performance Measures Adding and Modifying Dimension Level Combinations Setting Dimension Level Security for Performance Measures Viewing and Modifying Targets for Performance Measures Scheduling Alerts Requesting Alerts

Using PM Framework and PM Viewer

3-3

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