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September 1999 P/N 880-503284-001-A1 - page 5 / 65





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Product Warranty

Customer Service

Publications Staff

 This product should be operated only from the type of power source indicated on the marking label and manual. If you are unsure of the type of power supply you are using, consult your dealer or local power company.

 Do not allow anything to rest on the power cord. Do not locate this product where the cord will interfere with the free movement of people.

 Do not overload wall outlets and extension cords, as this can result in fire or electric shock.

 Never push objects of any kind into the shelves. They may touch dangerous voltage points or short out parts that could result in fire or electric shock. Never spill liquid of any kind on this equipment.

 Unplug the equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions:


When the power supply cord or plug is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product has been dropped or if the cabinet has been damaged.

Verilink’s product warranty covers repair or replacement of all equipment under normal use for a five-year period from date of shipment. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer. Our in-house Repair Center services returns within ten working days.

Verilink offers the following services:

 System Engineers at regional sales offices for network design and planning assistance (800) 837-4546

 Technical Assistance Center for free 24x7 telephone support during installation, maintenance, and troubleshooting (800) 285-2755 and support@verilink.com

 To return a product, it must be assigned a Return Materials Authorization (RMA) number before sending it to Verilink for repair (800) 926-0085, ext. 2282

 Maintenance contracts and leasing plans (800) 837-4546

 Technical Training on network concepts and Verilink products (800) 282-2755 and training@verilink.com

 Web site (www.verilink.com)

This manual was written and illustrated by Steve Rider. Contributing Writers and Editors: Dave Fradelis, David Gardner, Marie Metivier, and Barbara Termaat.

Verilink NCC 2020 User Manual


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