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Welcome To The Practice

This booklet tells you about the practice and the services we provide. We hold a General Medical Services (GMS) contract with NHS Greater Glasgow & Clyde, Gartnavel Royal Hospital, Tel: 0141 211 3944. Details of this contract are available from our practice manager Michelle Leslie. We hope you will find this booklet helpful and informative and suggest you keep it in a safe place.

The Doctors

Dr Gordon James Forrest

(Male) Full Time MB ChB MRCGP (Glasgow1982)

Dr Maureen Byrne

(Female) Part Time BSc (Hons) MB ChB (Glasgow 1995)

Dr Ruth Helen Keir

(Female) Full Time MB ChB (Glasgow 2005) BSc Med Sci (Glasgow 2003) DRCOG DGM (Glasgow 2009) DipFMS (Glasgow) 2011

Dr Neil Naven

(Male) Full Time MB ChB (Glasgow 2005) BSc Med Sci (Glasgow 2003) MRCGP (2011)

The Practice Staff

Practice Manager Practice Administrator Practice Administrator Systems Administrator Medical Receptionist Medical Receptionist Medical Receptionist Medical Receptionist Medical Receptionist Medical Receptionist Medical Receptionist

Michelle Leslie Lorraine Griffiths Angela Anderson Allison Malcolm Carol Ann Hamilton Winnie Barlow Audrey Burns Eileen Thomson Wendy Ferguson Jennifer Neilson Rachel Saunders

Our fully trained reception staff are here to help you. They have a very difficult job to perform so please treat staff with courtesy and respect. To ensure that the receptionists assist you as effectively as possible and to ascertain the urgency of your request they may need to ask you for more information about your request. Please do not ask the reception staff to interpret results as they are not medically trained.

The receptionists are bound by the same rules of confidentiality as the doctors and nurses.

The receptionists will assist you to make routine appointments, deal with requests for repeat prescriptions, answer the telephone and help with numerous other varied requests.

Practice Nurses

Mary Carrigan Suzanne Gray

RGN, BSc, Nurse Prescriber, Asthma and Diabetic Diploma Dip BSc RGN

The practice nurses are professional people in their own right and may be seen by appointment. They can offer help with problems that patients may not wish, or require, to see the doctor about. They also provide many preventative, monitoring and screening services for the practice, eg diabetic clinic, asthma clinic, cervical smears, smoking cessation, weight reduction, menopause clinic and travel vaccinations. They also deal with dressings, blood tests, immunisations, stitch removal and ear syringing.

Linda Ganson

Health Care Assistant

The health care assistant runs phlebotomy, blood pressure, urinalysis, height and weight management, ear syringe, simple wound care and ECG clinics.

Attached Staff

The Primary Care Trust employs district nurses and health visitors etc who work from within the medical centre.

District Nurses

The district nurses' service is being re-organised. Please ask the receptionist if you require details of your named district nurse.

Their primary role is to provide specialist nursing care within the home. Referrals or messages can be left at reception or on the Johnstone Health Centre answer phone 01505 821320.

Health Visitors

Health visitors Avril Shepherd and Fiona Castello are registered nurses with extra training in health promotion in the community. Their work includes advice on health matters during and following pregnancy, assessing the health and development of children under five years of age and offering advice and support to parents. They are also responsible for running immunisation and child health surveillance clinics within the practice.

Midwives

The midwife service is actively involved in antenatal and postnatal care, parenthood education and breast-feeding workshops.

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