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MBA _compulsory III &IV_ - 32 -

Dr. Babasaheb Ambedkar Marathwada University Aurangabad

   Revised Course Structure for Master in Business Administration

June 2009

MBA Semester III                            Specialization: - I. T. / Systems

Elective OP305E:  BUSINESS PROCESS RE-ENGINEERING

Course Contents

Conceptual Foundation of Business Process Re-engineering; Role of Information Technology in BPR; Process Improvement and Process Redesign; BPR Experience in Indian Industry; Process Identification and Mapping; Role/Activity diagrams; process Visioning and Benchmarking. Business Process Improvement. Business Process Redesign; Man Management for BPR Implementation; Re-organizing People and Managing Change.

Suggested Reading

1.

By A.w. Scheer, Business Process Engineering, Springer (Paperback - 1998)

2.

Carr, D K and Johansson, H J. Best Practices in Re-engineering, New York, McGraw Hill,

3.

Champy, James, Re-Engineering Management; The Mandate for New Leadership, London, Harper Collins,

4.

Coulson-Thomas, C. Business Process Re-engineering: Myth & Reality, London, Kogan Page,

5.

Davenport, T H. Process Innovation: Re-engineering Work Through Information Technology, Boston, Harvard Business School Press, 1993.

6.

Hammer, Michael. Re-engineering the Corporation:  A Menifesto for Business Revaluation, London, Nicholas Brealey, 1993.

7.

Jayaraman M.S. etc. Business Process Re-engineering, New Delhi, Tata McGraw Hill, 1994.

8.

Pepppard, J and Rowland P. The Essence of Business Process Re-engineering, New York, Prentice Hall Inc. 1995.

Note :- At least 10 Case Studies should be taught in class on relevant         

          subject syllabus        

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