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Non-GAAP measures

We use a variety of financial measures to evaluate our performance. In addition to GAAP prescribed measures, we use certain non-GAAP measures we believe provide useful information to investors regarding our financial condition and results of operations. Readers are cautioned that Defined operating leverage (adjusted) does not have any standardized meaning prescribed by Canadian GAAP, and therefore, is unlikely to be comparable to similar measures presented by other companies.

Reconciliation and additional information about Defined operating leverage (adjusted) can be found under the "Key performance and non-GAAP measures" section in our Q3 2008 Report to Shareholders.

Investor relations contacts

Marcia Moffat, Head, Investor Relations Bill Anderson, Director, Investor Relations Amy Cairncross, Director, Investor Relations Josie Merenda, Director, Investor Relations

      • 416.955.7803

        marcia.moffat@rbc.com

      • 416.955.7804

        william.anderson@rbc.com

      • 416.955.7809

        amy.cairncross@rbc.com

      • 416.974.2044

        josie.merenda@rbc.com

www.rbc.com/investorrelations

RBC | INVESTOR PRESENTATION

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