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Translation Requirements

  • Translation Timeliness (developed by ICE)

Element

Minimum Policy Requirements

Request for a plan- produced vital document comes from the enrollee to the provider organization

All Plan-produced vital documents:

  • 1.

    Forward enrollee’s request within one business day.

  • 2.

    Log the date request received from the enrollee, and the date request and document were forwarded to the health plan.

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