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Medical Group Responsibilities Summary

  • Insert or include Language Assistance Notification on Vital Non-standard documents.

  • Provide the English copy of letters to be translated in a timely manner (per the Translation Timelines).

  • Offer telephonic interpreter services to CIGNA LEP participants (Refer to the reference guide for interpreter access information).

  • Provide training to staff as needed to allow for a general awareness of SB 853, its requirements and how to access plan services.

  • Execute contract upon renewal beginning January 1, 2009.

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