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About This Handbook - page 20 / 81





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The Intake Process

After you contact the Case Management and Information Services Branch (CMISB) office and express your interest in “The Waiver”, you will fill out an application for Department of Health (DOH) Developmental Disabilities Division (DDD) services and begin the intake process.   An intake worker determines if you are eligible for DOH DDD services.  Once you are found eligible for services, you move on to the second step.  The second step involves determining which services are appropriate for your needs.  There are many services available through the DDD.  “The Waiver” is one of these services.

Meeting With an Intake Worker

In applying for DOH DDD services you will meet with an intake worker who will assist you through the intake process.  

You can request to meet at a place and time that is comfortable for you.  This can be in your home, at a park, restaurant, the case management office, a school or other public place.  When you meet with the intake worker, you will talk about concerns and issues that are important to you.  It is a good idea to meet on a day when you have plenty of time to talk and answer any questions you might have.  The intake worker will review your application materials to determine eligibility for DDD services.  

You can use this page to make a list, take notes or prepare for the meeting.

Intake Worker’s Name  

Meeting Date

Meeting Time

Meeting Place

Things you should bring to the meeting


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