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Select a Service Provider

Now that you’ve determined what support services you need, it’s time to choose your service provider(s).  This section includes information that may help you choose a service provider that is right for you.

“The Waiver” mandates specific qualifications for each type of provider.  Provider agencies may also impose additional qualifications for their employees.

You can contact providers from the list who offer the services you need.  It’s a good idea to shop around and ask questions about an agency’s history, philosophy, policies, and service practices.  Below are some sample questions:

Sample Questions

Do you provide activities such as art, music, computers, dancing, exercise, gardening, swimming, or camping?  (Write down other activities they offer that are not listed.)

What activities or services do you offer that will meet my needs?  (Give examples of what you want.)

Do I get to choose the type of activity that I would like to do?  

What are some of your fun activities?

Will my activities be individualized to be what is important to me?

What kind of qualifications does your staff have?

Do you provide background checks on each of your workers?

Do you provide training for your staff?  What kind?

Will I get to choose who I want as a direct support worker?

Who supervises the staff?

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